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Growth calls for an IT environment that can keep up
Together with Reliance, Renewable Partners redesigned its data architecture. No more synchronisation issues and a workplace that grows with the organisation.
This case in 30 seconds
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Groeien vraagt om een IT-omgeving die vooruit kan
From the very first conversation, there was someone at the table who truly understood our problem. That built trust immediately.
Customer context
For an organisation that processes hundreds of inspections every day, everything revolves around data. Photos, reports and case files need to be available immediately, without employees being slowed down by the technology behind them.
Renewable Partners supports organisations with energy labels and sustainability projects. The organisation is growing fast and processes hundreds of case files every month, each with large volumes of photos and documentation.
That growth brought a new challenge along with it: the volume of data grew faster than the existing IT environment could handle, and employees lost valuable time every day as files kept having to synchronise.
Renewable Partners worked with a smaller IT partner mainly experienced with traditional SME organisations. As the organisation grew, the existing environment no longer matched the volume of data processed daily.
"We work with one hundred to one hundred and fifty photos per case file. With hundreds of case files a month, synchronisation through OneDrive and SharePoint ground to a complete halt." New laptops and extra memory offered no solution, the cause sat deeper, in how the IT environment itself was set up.
Reason for
change
Challenge
The challenge was not just fixing the performance of the work environment. Renewable Partners was looking for an IT environment that could keep supporting the organisation's growth.
The number of case files keeps growing every year, new employees need to be able to start quickly, and processes need to stay scalable without IT becoming a bottleneck again. On top of that, audits, documentation and solid case file management play an increasingly important role.
Together with Reliance, the entire data architecture was redesigned with a smarter structure where only current files sync locally. Older case files remain available as an archive.
The Managed Workspace was also set up, including Microsoft 365 licences, user management and a scalable workplace with fast onboarding through standard templates. On top of that there are fixed touchpoints: quarterly reviews and short lines with the support desk, keeping ongoing matters clear and visible.
Approach
Collaboration
What Niek values most is the way Reliance works together with the organisation. "They listen, think along and take into account how we work."
There are fixed touchpoints with the account manager, quarterly reviews and short lines with the support desk. During implementation too, there was constant alignment, with plenty of feedback moments and room to adjust choices where needed.
The solutions used
Services
Managed Services
Security
Managed Workplace
People
Partner stack / technologies Built on trusted partnerships
Results and future development
The biggest win, according to Renewable Partners, is not just a faster IT environment, but above all the peace of mind that comes with it. Employees can keep working without delay, the organisation can keep growing, and new colleagues become operational quickly.
In the years ahead, attention shifts toward further automation, better data insights and the use of AI within core processes.
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Trusted by our clients
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Ready for IT that grows with you?
We'd be glad to look at how a partner that acts as an extension of your team could fit your organization.
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