What is a third-party subprocessor?

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A subprocessor is a vendor that Reliance engages to process personal data on behalf of our customers, who are the data controllers of that data.

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Our process for contracting with subprocessors  
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Reliance requires its subprocessors to meet obligations equivalent to those that apply to us as a data processor under our Data Processing Agreement (DPA), including the requirements to:
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• process personal data in line with the data controller's (i.e. the customer's) instructions, as communicated to the subprocessor by Reliance;
• use only personnel who are reliable and bound by a contractual duty of confidentiality and data security under applicable data protection laws;
• promptly inform Reliance about any security breach; and
• cooperate with Reliance to handle requests from data controllers, data subjects or data protection authorities.
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The table below sets out the subprocessors engaged in processing and storing personal data when Reliance acts as a data processor on behalf of its customers, the data controllers.

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